Flowcon. Support Customer Support   Troubleshooting a hardware problem? Locate the symptom here, use the system diagnostic to prove the problem, then follow these suggested methods to determine the cause. Hardware parts: Check here for pictures of how to repair/replace components, setting CMOS, interrupts, board jumpers, pictures of cable connections, buying replacement computers/parts. Operational Questions: Whether adding bins, or adjusting for better accuracy, try checking here. Support Agreement: Pre-paid phone support, repairs, lower software rates, and rebate allowances for certain software upgrades.