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FlowconSupportTroubleshooting. HW_BnkRdr

Symptom:

Bunkreader doesn't upload data.

 

Probable Cause (in most likely order)

Bunkreader cable disconnected or bad.
For systems with external truck or mixer displays which multiplex the system serial port COM1:
Switchbox switch set incorrectly.
Bunkreader setting on batcher Main screen not set to input from bunkreader.

Wrong bunkreader upload software.

Diagnostic:

Run the Bunkreader test in the Integrated diagnostic.

Fix:

Repair or replace the bunkreader cable.
Multiplexed COM1:
Set the input switchbox to Bunkreader.
Press the "B" key (typical).

Install proper bunkreader upload software.